Privacy Policy

Last Updated: September 3, 2025

MNABS (003053938-M) ("we," "our," or "us") operates the Mango Live Topup Store. We are committed to protecting your privacy and complying with the Malaysian Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Personal Information We Collect

We may collect the following types of personal information:

• Contact information (name, WhatsApp number, Telegram ID)
• Mango Live account information (Mango ID)
• Payment information and transaction history
• Communication records when you contact our customer service
• Technical information (IP address, browser type, device information)

2. How We Collect Your Information

We collect information when you:

• Place an order for Mango Live diamonds
• Create an account with us
• Contact our customer service team
• Interact with our website or services
• Submit payment receipts or other documents

3. Purposes of Processing Personal Data

We process your personal data for the following purposes:

• To process your orders and provide our services
• To verify your identity and Mango Live account
• To communicate with you regarding your orders and inquiries
• To process payments and prevent fraudulent transactions
• To comply with legal and regulatory requirements
• To improve our services and customer experience

4. Disclosure of Personal Data

We may disclose your personal data to:

• Service providers who assist in our business operations
• Payment processors and financial institutions
• Legal and regulatory authorities when required by law
• Third parties in connection with a business transfer or merger

We do not sell your personal data to third parties.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights Under PDPA

Under the Malaysian PDPA, you have the right to:

• Request access to your personal data
• Request correction of your personal data
• Withdraw consent to process your personal data
• Limit processing of your personal data
• Request to be informed of the basis for disclosure of personal data

7. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us